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DigitalPath™ Wireless Technology

Support Overview

Digital Path provides three levels of support so that you can choose how much assistance you receive from us based on your specific needs. Digital Path can work with you whether you are new to this type of technology or a seasoned operator.

Level 1 Support: Software Only Support Plan
This level of support provides you with all software updates, unlimited access to on-line manuals and training guides.

Level 2 Support: Technical Support
This level of support provides you with unlimited phone and email support. In addition, you receive all software updates, unlimited access to on-line manuals and training guides.

Level 3 Support: Repair and Replacement
For the first two years after purchase of Digital Path equipment, you receive free repair or replacement coverage. For the life of equipment, you receive unlimited phone and email support plus software updates and unlimited access to on-line manuals and training guides.

Professional Services
Digital Path is a company with many talents and lots of knowledge about the market, technology and the broadband industry. We offer a wide range of professional services to help your business succeed. Training Our training programs enable your company to learn, first hand, all aspects of your wireless network. We offer training programs that cover the following topics: Gateway Set Up, Network Layout, Repeater Installation, CPE Installation, NetMon.NMS.

Deployment Services
As you build your network, Digital Path is available to help you with training and planning. You can put our years of experience to work for you on designing your network for maximum efficiency. We provide installation of Digital Path Gateway and Relay Equipment.

Consulting Services
Digital Path has a full staff of wireless broadband experts ready to help you with new projects or challenging issues that you need assistance with. With Digital Path consultants on your team, you are working with technical experts who also understand the business aspect of wireless broadband.